Essential Spreadsheet Operations
Select cells A2:D2, drag the fill handle down while holding Ctrl to maintain link formulas
Input package dimensions in cm, the sheet automatically converts volumetric weight for international shipping quotes
Multi-Channel Customer Support
| Method | Response Time | Best For |
|---|---|---|
| WeChat Official (acbuy-service) | ≤2 business hours | Urgent order modifications |
| Email ([email protected]) | 24 hours | Document submissions |
Discovering Yupoo Exclusives
Unlike mainstream platforms, Acbuy taps into China's Yupoo ecosystem where vendors showcase products through photo albums. Our agents can purchase from these hidden suppliers when you:
- Provide Yupoo album links in the spreadsheet
- Specify color options in the description column (format: "[Yupoo] AlbumP12 Color=Red")
Proper Link Formatting
Valid: https://item.taobao.com/item.htm?id=614872649298
Invalid: htt://taobao.com/item/做工精良外套 (missing protocol and item ID)Always include full URL with "https://" prefix for accurate sourcing.
Leveraging Chinese Documentation
For deeper troubleshooting:
1. Google Translate our Chinese FAQ
2. Search Baidu for "Acbuy报错500" (replace 500 with your error code)